If you have a question about Lubido or need help with an order, just drop us a message using the form. We’re always happy to help. Our customer services team is available Monday to Friday, 9am–5pm (excluding bank holidays), and we aim to respond within two working days.

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For order enquiries placed on our website, or if you’ve been directed to us from an external marketplace (excluding delivery updates and refunds), you can also contact us via WhatsApp if that’s easier.

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Please remember to include your order number where possible.

 

You may also find what you need in our FAQs.